SHIPPING & RETURNS

Shipping Guidelines

We offer worldwide delivery through a variety of trusted partners including DPD, DHL, Hermes & TrakPak.

Our aim is to get your order processed and despatched within one business day.

USA customers - please visit the USA store https://us.dockandbay.com

Country Carrier Rates Free Shipping
Belgium, Luxembourg, France, Germany Royal Mail
DHL
Standard 6 €
Express 14 €
Spend over 30 €
Czech Republic, Netherlands, Ireland, Poland DPD
DHL
Standard 6 €
Express 14 €
Spend over 30 €
Austria, Denmark, Italy, Latvia, Lithuania, Portugal, Slovakia, Slovenia, Spain, Sweden

Royal Mail
DHL
Standard 8 €
Express 14 €
Spend over 40 €
Romania, Croatia, Greece, Bulgaria Royal Mail
DHL
Standard 10 €
Express 18 €
Spend over 40 €
Hungary, Estonia DPD
DHL
Standard 10 €
Express 18 €
Spend over 50 €
Monaco, Finland DHL
Express 12 €
Spend over 50 €
Switzerland, Norway, Turkey, Iceland
Royal Mail
DHL
Standard 10 €
Express 18 €
Spend over 50 €
Australia Royal Mail
DHL
Expedited 18 €
USA Royal Mail
DHL
Expedited 15 €
Expedited 18 €
Rest of the World DHL Expedited 18 €

Worldwide shipping

For the rest of world (excluding Europe):

Expedited delivery (DHL): 5 - 10 working days: 18€

For delivery options to Australia, New ZealandUnited Kingdom, Canada and the United States, see our global sites by changing the flag in the top right hand corner.

Please note that the customer will be responsible for any import fees and taxes when shipping internationally.

RETURNS & REFUNDS

Frequently Asked

Got any questions? Head to our Frequently Asked page to read more.