SHIPPING & RETURNS

Shipping Guidelines

We offer worldwide delivery through a variety of trusted partners including DPD, DHL, Hermes & TrakPak.

Our aim is to get your order processed and despatched within one business day.

USA customers - please visit the USA store https://us.dockandbay.com

Europe Shipping Zones

Country Carriers Rates Free Shipping
UK, Austria, Belgium
France, Germany
Italy, Netherlands
Hermes
DPD
DHL
Standard 5 €
Express 10 €
Spend over 20 €
Spain (exl Canary Islands)
Cyprus, Malta
TrakPak
DHL
Standard 5 €
Express 15 €
Spend over 20 €
Croatia, Finland
Norway, Romania
Switzerland
TrakPak
DHL
Standard 9 €
Express 15 €
Spend over 50 €
Turkey TrakPak
DHL
Standard 15 €
Express 18 €
Spend over 60 €
Czech, Denmark
Hungary, Ireland
Lithuania, Luxembourg
Poland, Portugal
Slovakia, Slovenia
DPD
DHL
Standard 7 €
Express 18 €
Spend over 25 €
Estonia, Latvia
Sweden
DPD
DHL
Standard 9 €
Express 18 €
Spend over 50 €
Bulgaria, Greece DPD
DHL
Standard 15 €
Express 18 €
Spend over 60 €
Rest of the World
DHL Expedited 18 € Spend over 75 €

Worldwide shipping

For the rest of world (excluding Europe):

Expedited delivery (TrakPak): 6 - 12 working days: 18€

Free when you spend over 75€

For delivery options to Australia, New ZealandUnited Kingdom, Canada and the United States, see our global sites by changing the flag in the top right hand corner.

Please note that the customer will be responsible for any import fees and taxes when shipping internationally.

RETURNS & REFUNDS

OUR WARRANTY PROMISE